Troubleshoot: Viewing reports within the ByteBlower GUI does not work on Linux
Posted by Tim De Backer, Last modified by Pieter Vandercammen on 25 October 2019 10:39 AM

This article is intended for 2.10.2 ByteBlower GUI users or even older versions. Since version 2.11 the ByteBlower GUI opens the report always in an external browser. There's thus no need anymore to follow the guidelines below.

Situation in ByteBlower GUI 2.10

After running a scenario in the ByteBlower GUI, a report is always created. Such reports are typically displayed within the ByteBlower GUI application.

On Linux this doesn't work! The following behaviour may occur:

  • After a scenario is run, the new report should automatically be presented to the user. This will not happen.
  • An empty 'report' tab is created, but without a title and without content.
  • If you want to explicitly open a report from the Archive view, an error is shown.

The problem seems to be present in Ubuntu 16.04, Ubuntu 18.04 and Fedora 21.

Problem

The reports are presented in the GUI using an internal browser. If no valid HTML rendering engine is present on the system, the reports cannot be shown.

Sometimes, other programs (such as a standalone browser) may have installed these engines and this issue will not occur.

Solution

To solve this issue, you need to install the correct WebKit rendering package. This package depends on the Linux distribution you use.

Distribution Package name Installation command
Ubuntu libwebkitgtk-1.0-0 sudo apt-get install libwebkitgtk-1.0-0
Fedora webkitgtk sudo yum install webkitgtk

If you have stumbled on this issue and are using a distribution not listed above, don't hesitate to contact us at support.byteblower@excentis.com for help!

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