Dear Excentis Customers,

We recently became aware of an issue with the latest GUI 2.19 on macOS Ventura. We have implemented a fix to the issue of the GUI crashing and have now made GUI 2.19.2 available at our setup pages. 

If you have experienced an issue with the HTML reports crashing the GUI, please upgrade to this version. 

We would also like to inform you that GUI 2.20 will be following this release in the very near future!

Best regards,

Excentis

Dear Excentis Customers,

It has recently come to our attention that the ByteBlower GUI 2.19 crashes when runnning on macOS Ventura. This happens when generating the HTML report.

We see that Intel based systems experience this issue and not necessarily the M1 systems. 

There is a bug in the Eclipse platform upon which the ByteBlower GUI is built. 

https://github.com/eclipse-platform/eclipse.platform.swt/issues/452

We are currently producing a workaround which we will release as quickly

Dear Excentis Customers,

Excentis will be closed from Friday 23rd December until Monday 2nd January.

All support questions will be answered from 13:00 CET Monday 2nd January onwards.

We wish all our customers a very happy New Year and we will see you in 2023!

Best regards,

Excentis Team

Dear Excentis Customers,

Excentis will be closed on Friday 11th November for a public holiday.

All support issues will be addressed from Monday 14th November onwards.

Best regards,

Excentis Team

Dear Excentis Customers,

Excentis is closed on the 1st November due to a public holiday. 

Support questions will be answered from 2nd November onwards.

Best regards,

Excentis Team

Dear Excentis Customers,

We will be closed for team building on Thursday 27th and Friday 28th October.

Support questions will be answered on Monday 31st October.

Best regards,

Excentis Team