Endpoint is shown as Unsupported.
| Introduction | On new devices you might encounter something like the screenshot below: your new Wireless Endpoint is not supported yet.
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| Can I use the device? | The disclaimer means we didn't have time to verify the ByteBlower Endpoint for this new OS. We didn't verify the functionality and haven't yet verified the performance. Since most OS versions are backward compatible, there's a good chance that everything works just fine. |
| How can I fix this? | Updating to the last MeetingPoint and Wireless Endpoint helps. Which devices are supported depends on software running the on the ByteBlower system and on the device itself. Your new phone might already be supported by a newly released update. If the issue still persists, please inform us about it by sending a mail to: support.byteblower@excentis.com. Reaching out helps us determine priorities. And truth be told, on occasion we might have missed the release. |
| What devices are supported |